1. General Information Collected.
We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your domain name (but not your e-mail address), aggregate information on what pages consumers access or visit, computer settings or most-recently visited URL. This information cannot be used to identify you.
2. Personally Identifiable Information.
Personally identifiable information is information that can be used to identify you, or contact you. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, by signing up to use our Services, filling out a form requesting a quote or product trial, filling out a survey or registration form. In relation to our Services, we only collect personally identifiable information in relation to our public, non-educational services (known as Noteflight Basic and Noteflight Premium), in relation to purchases made on Noteflight Marketplace, and in relation to the administrative user registered to use our educational plan (known as Noteflight Learn). We do not collect or store the personally identifiable information of students using Noteflight Learn. The information we collect may include your name and contact information, gender, birth date, occupation and industry, behavior patterns, and other information.
For the purposes of the GDPR, personally identifiable information amounts to “personal data”, as defined and used in the GDPR. All references to personally identifiable information shall be deemed to include personal data as defined and used in the GDPR.
When users use our Services, third parties (including without limitation third-party analytics service providers and commercial partners) may directly collect personally identifiable and non-personally identifiable information about our users’ online activities over time and across different websites. We also employ Google Analytics Demographics Interest Reporting to help us better understand our audience and our customers. The information inferred or collected by Google Analytics is limited to general information such as gender, age, language and interest categories. You are free to edit this information, or completely opt out of its collection, by visiting Google Ad Settings. This will not interfere with your use of our Website. For more information please see our Cookies Policy below.
The public, non-educational versions of our Services (known as Noteflight Basic and Noteflight Premium) are not intended for use by children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personally identifiable information without the permission of their parents or guardians. By using our Services, you are representing that you are at least 18, or that you are at least 13 years old and have your parents' permission to use our Services.
Educational Noteflight plans (known as Noteflight Learn) are suitable for children of any age and are fully COPPA and FERPA compliant. These private sites are separate from our public site and do not require the use of student email addresses. We do not collect or store the personally identifiable information of students.
5. Use of Information Collected.
5.1. Use of General Information.
We collect non-identifying, general, generic and aggregate information in order to better design our Website and our Services, and share the aggregate data with advertisers and other third parties.
5.2. Use of Personally Identifiable Information.
We use your personally identifiable information in the following ways:
We will only use your personally identifiable information to the extent that the law allows us to do so. Under the GDPR, we rely on the following lawful bases for processing your personally identifiable information:
6. Disclosure of Personally Identifiable Information.
You agree that we have the right to share your personally identifiable information with selected third parties including business partners, suppliers and sub-contractors in relation to the provision of our Website and our Services.
Any information you share in a Public Area (including personally identifiable information) is by design open to the public and is not private. You should think carefully before posting any information in any Public Area. What you post can be seen, disclosed to or collected by others and may be used by others in ways we cannot regulate or predict. As with any public forum on any website, the information you post may also show up in third-party search engines like Google, Yahoo, MSN, and Bing. If you mistakenly post personally identifiable information in a Public Area you can send us an e-mail to request that we remove it by contacting us at email@example.com. You should understand that in some cases, we may not be able to remove your information.
7. Storage of Personally Identifiable Information.
All personally identifiable information that you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personally identifiable information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
8. Retention of Personally Identifiable Information.
We will only retain your personally identifiable information for as long as necessary to fulfill the purposes for which we collected it. If you subscribe to our Services, we will retain your personally identifiable information for as long as your account with us remains live. Please note that your account remains live and we retain your personally identifiable information, even if you do not renew your paid subscription to our Services and your personally identifiable information is only deleted at your request. If you wish us to delete your personally identifiable information and/or any other information associated with your account when you stop using our Services, please use your delete account page.
9. Your Rights.
Under certain circumstances and in compliance with the GDPR, you have the right to:
To the extent that this policy applies to individuals located in the European Economic Area or the United Kingdom, lodge a complaint with the relevant supervisory authority (as defined in the GDPR). If you have any complaints about the way we handle your personally identifiable information please do contact us. Alternatively, you may lodge a complaint with the supervisory authority located in your country.
If you want to review, verify, correct or request erasure of your personally identifiable information, object to the processing of your personally identifiable information, or request that we transfer a copy of your personally identifiable information to another party, please contact firstname.lastname@example.org using the details provided below.
10. Privacy Shield Framework Compliance.
In compliance with the Privacy Shield Principles, individuals have the right to request, in writing, access to and/or removal of all transfer data. Noteflight will respond to lawful requests for transfer data by public authorities, including to meet national security or law enforcement requirements. The Federal Trade Commission (FTC) also has jurisdiction over Noteflight’s compliance with the Privacy Shield.
Noteflight commits to resolve complaints about our collection or use of your transfer data. Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Noteflight at: email@example.com. Noteflight has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning transfer data from the EEA, the UK and Switzerland. Individuals have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. Noteflight has liability for onward transfers to third parties unless we can prove we were not a party to the events giving rise to the damages.
For more information, please visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
11. Changes in Use of Information.
12. Other Web Sites; Links.
13. Contacting the Website.
14. Privacy Notice for California Residents.
As used in this Section 14, “sell” (including any grammatically inflected forms thereof) means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, consumer information (as defined below) to another business or a third party for monetary or other valuable consideration.
“Selling” does not include (i) disclosing consumer information to a third party at your direction, provided the third party does not sell the consumer information except in accordance with the California Consumer Privacy Act (the “CCPA”), (ii) where you intentionally interact with a third party through our Services, provided the third party does not also sell the consumer information, (iii) using or sharing your consumer information with a service provider as necessary to perform business purposes, provided that such service provider provides its services on Noteflight’s behalf and provided that the service provider does not further collect, sell or use the consumer information except as necessary to perform the business purpose, or (iv) transfers of your consumer information to a third party as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of Noteflight, provided that information is used or shared consistently with the CCPA.
14.1. Consumer Information Collected: Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with particular California residents, devices or households ("consumer information"). In particular, the Services have collected the following categories of consumer information from California residents, households or devices within the last twelve (12) months:
A. Identifiers: Name, email address, billing address, Internet Protocol address.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): Name, address.
C. Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
D. Internet or other similar network activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
E. Sensory data: Audio information.
F. Professional or employment-related information: Whether you are a student or a teacher (optionally).
G. Geolocation Data: City-level location data
H. Inferences drawn from other personal information: Inferences reflecting personal preferences and predispositions.
14.3.2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
14.3.3. Commercial information.
14,3,4, Internet or other similar network activity.
14.3.5. Sensory data.
14.3.6. Professional or employment-related information.
14.3.7 Geolocation data.
14.3.8. Inferences drawn from other personal information.
14.4. Sales of Consumer Information: In the preceding twelve (12) months, Noteflight has not sold, and Noteflight does not and will not sell, consumer information.
14.5. California Residents’ Rights and Choices: The CCPA provides California residents with specific rights regarding their consumer information. This Section 14.5 describes your CCPA rights (to the extent applicable to you) and explains how to exercise those rights.
14.5.1. Access to Specific Information and Data Portability Rights: You may have the right to request that Noteflight disclose certain information to you about our collection and use of your consumer information over the past 12 months. Once we receive and confirm your verifiable consumer request (in the manner described in Section 14.6 below), to the extent required by the CCPA, we will disclose to you:
22.214.171.124. The categories of consumer information we collected about you.
126.96.36.199. The categories of sources for the consumer information we collected about you.
188.8.131.52. Our business or commercial purpose for collecting that consumer information.
184.108.40.206. The categories of third parties with whom we share that consumer information.
220.127.116.11. The specific pieces of consumer information we collected about you (also called a data portability request).
18.104.22.168. If we disclosed your consumer information for a business purpose, a list disclosing disclosures for a business purpose, identifying the consumer information categories that each category of recipient obtained.
14.5.2. Deletion Request Rights: You have the right to request that Noteflight delete any of your consumer information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm a verifiable request from you (if you are a California resident) in the manner described in Section 14.6 below (“verifiable consumer request”), we will delete (and direct our service providers to delete) your consumer information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
22.214.171.124. Complete the transaction for which we collected the consumer information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
126.96.36.199. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
188.8.131.52. Debug products or services to identify and repair errors that impair existing intended functionality.
184.108.40.206. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
220.127.116.11. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
18.104.22.168. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
22.214.171.124. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
126.96.36.199. Comply with a legal obligation.
188.8.131.52. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
14.6. Exercising Access, Data Portability, and Deletion Rights.
14.6.1. To exercise the access, data portability, and deletion rights described in Section 14.5 above, please submit a verifiable consumer request to us by either: (1) calling us toll free at 1-833-668-3358; (2) Submitting a Support Request; or (3) contacting us in accordance with Section 13. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your consumer information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability no more than twice within a 12-month period. The verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected consumer information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with consumer information if we cannot verify your identity or authority to make the request and confirm the consumer information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use consumer information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We use the following process to verify consumer requests:
14.6.2. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your consumer information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. If your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested, or refuse to act on the request and notify you of the reason for refusing the request.
We will not discriminate against you for exercising any of your CCPA rights, including, unless permitted by the CCPA, by:
14.7.1. Denying you goods or services.
14.7.2. Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
14.7.3. Providing you a different level or quality of goods or services.
14.7.4. Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
15. Do Not Track.
The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to automated Do Not Track requests. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided in Section 13.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Here are the individual cookies we use, the purposes for which we use them, and their durations:
_noteflightSite_session: A session cookie and it matches the user session to our database. Duration is 2 weeks for regular users; 1 day for administrators. The cookies are cleared on log out.
nfouid: An origin tracker and we use this to track the IP address and user agent of visiting users. This enables us to understand the visit path of users who do not log in. Duration is 20 years.
premiumTrial: Used to determine whether a user should be redirected to our premium trial page on log in. This is set when a user hits our premium trial webpage. This expires when _noteflightSite_session expires.
omni_referring_hostname: Used to redirect users who have login in with OmniAuth back to their origin. This is only set when a user logs in through Facebook or Google from somewhere other than the Noteflight homepage. This expires when _noteflightSite_session expires.
_stripe_mid. Used to help examine users’ on-site behavior, to identify behavior patterns similar to those used by those committing fraud. Duration is 18 months.
_stripe_sid: Used to help examine users’ on-site behavior and to identify behavior patterns similar to those used by those committing fraud. Duration is 1 year.
instapage-vist<number>: This is an InstaPage analytics and conversion tracker. Duration is 1 year.
_ga: Used by Google Analytics. Duration is 2 years.
xuid: RichRelevance id for Noteflight Marketplace suggested product. Duration 120 days.
hstc: Used by AppCues to display in-site messages. Duration 1 year.
G_ENABLED_IDPS: Used to verify a Google ID. No expiration.
noteflight1-_zldp: Identifies users for Zoho SalesIQ features. Duration is 2 years.
Fbq(‘track’, ‘PageView’): Facebook Tracking Pixel. This helps tracks clicks from Facebook ads to the Noteflight site. Duration is 28 days.
Google AdWords Tracking Pixel. This helps tracks clicks from Google ads to the Noteflight site. Duration is 90 days.
Qp(‘track’, ‘ViewContent’): Quora Tracking Pixel. This helps tracks clicks from Quora ads to the Noteflight site. Duration is 28 days.
Uteq Bing Tracking Pixel. This helps tracks clicks from Bing ads to the Noteflight site. Duration is 90 days.
You can find more information about cookies at: www.aboutcookies.org. You can find more information about Google Analytics and how to reject or delete these cookies at: www.google.com/intl/en/privacypolicy.html.
If your browser enables you to, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) your access to our website will be restricted. You will not be able to access our website without the “_noteflightSite_session” and the “nfouid” cookies.
Last updated 12/28/2019
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